It is not something which should be taken lightly or for anyone to pay lip service to and this is essential if it is going to be trusted,’ charity head says

Pubs, bars and clubs that have signed up for a scheme designed to protect customers who are in fear for their safety are not implementing it, a BBC undercover investigation has found. The Ask for Angela initiative, a not-for-profit project in place at ...

But undercover researchers found in more than half of the London venues tested, including major chains, staff failed to respond appropriately when assistance was needed. The BBC received similar reports from across the UK.